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This guide is for document submitters like Lena Tran, Senior Drafting Coordinator on a multi-storey community center project. She prepares documents on pedestrian access, bus routes, and construction schedules—ensuring they’re clear for contractors, planners, and owners.

Approvals ensure that only accurate, reviewed documents are published and used on site. Without proper review, mistakes like closing the wrong street or using incorrect materials can occur. These issues may lead to delays, safety risks, and cost overruns.

Preventing real-world errors is the core purpose of the approval process. Unverified documents can result in construction mistakes that impact safety and scheduling.

Ensuring stakeholder agreement means everyone—from planners to contractors—signs off before work begins.

Supporting project success relies on clear, traceable documentation that everyone can trust.

Lena collaborates with a range of professionals, each bringing a unique perspective to the review process. Their input ensures the project meets technical, safety, and operational standards.

Civil engineers assess structural integrity and access designs, ensuring pedestrian routes are safe and functional.

Safety officers review submissions for compliance and risk mitigation, flagging potential hazards early.

Client representatives verify that deliverables align with project goals and stakeholder expectations.

Lena begins the approval process by navigating to Documents > Approvals or right-clicking a document in the system. This opens the workflow selection interface.

Selecting the correct workflow—such as “Public Access Review”—ensures the right reviewers are involved.

Adding shared revisions allows up to 1,000 document versions to be included in a single request.

Submitting the request triggers a step-by-step review process, where each stage must be completed before the next begins.

While the review is active, Lena monitors comments and markups closely. Early engagement helps prevent delays and keeps the process moving efficiently.

Watching for comments allows her to clarify markups and answer questions in real time.

Updating documents happens in her authoring tool if revisions are required. Submitting a new request with a fresh shared revision ensures changes go through proper review before publication.

To draw attention to a new request, Lena can use the ShareLink function. This is especially helpful when reviewers don’t check Catenda Hub regularly.

Clicking the ShareLink button on the approval page generates a direct link.

Selecting recipients includes individuals or entire teams using the @ symbol.

Adding a message and screenshot provides context, and sending the email ensures the notification arrives even if app alerts are disabled.

You are working in a social infrastructure project.
You draft documents at a drafting office that is responsible for drafting documents in a construction projects.
You use different authoring tools to draft many documents and know how to quickly change them.
Together with your peers you work on making sure that the drawings are understood by the people that are to review them.
You draft documents for many types of people. For example you draft construction documents for the contractors to use, but you also draft documents for the owner of the building to give impressions of what their project will look like.
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You have many years of experience with drafting documents and have access to a large base of examples to pick from. If a change needs to be made you can quickly look up what a typical document that is required can look like and make changes as needed.
Over the years you have had to make change after change as people want their documents to be slightly different each time. When a change is asked for it can take you a while to change things so you have learned to make the documents flexible enough to allow for these changes to be made.
There is usually no right or wrong way to make a document but it is important that the document gets approved after the document is made.
You therefore know to draft the documents of such a quality and clarity that there will be no question about what you have drafted.
You often make documents to support your documents and other documents to support those again until you have fully described the whole situation.

Since this is about a social infrastructure construction project the building is probably several storey tall.
Documents that are involved include:
Documents that outline bus routes and walking areas nearby.
Documents that describe the different population groups that will be using the building.
Document that show Walking distances to different places.
Documents that describe The impact on the rest of the campus.
Schedules for when large equipment that is required for public buildings like these are to arrive on the construction site.
Schedules for when different streets need to be blocked off.
In order for the right teams to review the documents you are submitting administrators in the project have created different workflows for you to choose from.
After you have submitted the drawings that are asked of you to submit you need to ask the right teams to approve them.
Some drawings can quickly be approved while others need to go through many steps of approval.
When you have a set of documents that all belong together and need to become published documents you request an approval.
During the approval the different reviewers are asked to submit their opinion but they often have questions about the documents.
A lot of your work is answering the questions that arrive as comments in the approval process so that the teams can form their opinion as needed.
While the document is being reviewed or after the all teams have submitted their opinion it can be revealed that a change needs to be made in the document.
It is important that you already start working on this change even if the document has not finished its approval or denial because it can take a long time to make the change.
If a change is needed a new revision needs to be submitted by you and you will have to create a separate approval request for that revision.

It is your goal that the documents you submit get approved or denied with the least amount of requests for information.
It can be a lot of work and take a lot of time to answer someone when they have a question.
Even worse is when they do not ask a question and just deny it.
Then you need to ask them why they denied it so that you can make the changes required for them to approve it.
This can all take a lot of time.
It is important to you that you make the changes to the document timely as you are the only one with the expertise to make the changes accurately and with access to the authoring tool that can make these changes.
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If you make a mistake in a document there will be a real world consequence of the mistake. The wrong materials will be used or something will be built backwards. Through your documents you communicate with the project members but they do not always understand you. If you do not make the documents in a way where all parties easily understands them there will be delays in the project. The success of the other stakeholders in the project depends on how well you drafted the project documents. If you do not draft them well it is likely that many people will take the fall for mistakes in documents that were ultimately drafted by you. Everything in the project can somehow be traced back to you.