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Accepting an invitation to join a project
Accepting an invitation to join a project
Julien Benoit avatar
Written by Julien Benoit
Updated over a week ago

The most common way of getting started using Catenda Hub is by invitation to a project.

This article contains information about the following topics:

Getting invited

To receive a project invitation a user in the project will have to invite you with your email address.
If you know which project you want to get invited to, but do not know who has permission to do so, please contact support@catenda.com we will let you know who is in the position to invite you.

Access required: Administrator or access to inviting members on the project settings page.

Invite notification

If you already have an account in Catenda you will get the following notification.

Invite email

If you do not have an account yet, or even if you have your email notifications completely turned off you will be sent an email with the following subject:

"(Name of inviting user) has invited you to (Catenda project you are invited to)."

See here for email troubleshooting.
You can accept the invitation by clicking on the notification if you create an account at https://hub.catenda.com/signup and get invited again, but it can be good to look into why you might not be receiving emails so you can start receiving email notifications.

The name of the inviting user and the email of the user will be visible in the invitation email that can look something like this:

The email will be sent from noreply@catenda.com

Note 1: A project invitation can be sent multiple times. All emails will have the same link so they will all work unless the invitation has been revoked.

Note 2: You cannot reply to the noreply@catenda.com email. If you have questions about the invite you will have to reply to the inviting persons email address or contact support@catenda.com


Accepting the invitation

To accept the invitation either click on the invite notification or click on the "Click here to accept invitation" link in the invite email.

When you click on the invite you are taken to Catenda Hub where you are asked to sign in and accept the invitation.

Creating an account

If you do not already have an account you will be asked to sign up for an account at Catenda Hub. Follow the signup procedure.

Next click "accept invitation"

Note: If you notice that you are logged in with a different account than the one you intend to use in this project you will be given the option to change user before accepting the invitation.

Video tutorial

Here you will be able to see how you can join a project.

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