Document name
Please make sure that you do not have the character \ in your document name.
This character is part of the file path hierarchy in Windows which causes the document to end up in the wrong place.
Server project location empty
In order to synchronize your local files to a project you have to have at least one folder in the documents section of the project on Catenda Hub.
Simultanious synchronisation
Please make sure the documents that the Desktop Connector attempts to access are available and not in use by other processes.
If that is the case you will see the following error:
Error: The process cannot access the file 'C:\Users\...' because it is being used by another process.
If you have a file synchronisation service like Dropbox, SharePoint or Dalux box running it is recommended to pause it while you run your Desktop Connector task as the task will stop and not continue if it cannot access one of the files.
Folder permissions
If you do not have the right permissions for your folder you might run into an error.
Right click the folder you are trying to download to and allow the right permissions.
