Compared to uploading a regular zip file, the upload a zip function will unpack a zip.
This way you can import a file structure into the documents page without having to manually make folders.
If the folder already exists, the file will end up in the existing folder
If the document already exists, the file will become a new revision of that document.
The following topics will be described in this article:
Uploading a zip
If you want to upload a ZIP folder, please proceed as follows:
Click the "Hamburger menu" in the folder structure
Then click on "Upload zip"
Choose now the right zip folder
Make the settings you want und upload the folder.
After a few seconds, the folder is uploaded and you need to refresh the page. This in the lower left corner of the screen.
Zip uploads with special characters
Catenda detects the encoding of the zip file when it gets extracted so if the zip has special characters in it they will be interpreted properly when extracted. If the special characters were not encoded properly they will not be extractable by Catenda and will end up looking garbled.
Depending on the service you use for creating your zip file your characters may or may not be encoded correctly.
If your special characters are garbled please look in the zip to see if they look right there.
If you think your characters were encoded properly and are not properly being extracted by Catenda we are happy to have a look at your zip file and see if there is anything we can do. In this case please contact support@catenda.com with the details of how you created your zip file.
Zip encoding on Windows
Different versions of Windows use different zip encodings.
For example the English version uses the encoding standard IBM-437 and the pt-BR version uses IBM-850. If your Windows installation does not encode your zip files properly you might have more luck using a third party service like 7zip or WinRAR to create your zip files with the right encoding.
Bypassing the file size limit
Uploading a zip will let you upload files that are larger than 7gb as the zip compresses the file.
My zip uploads
The option under the zip upload in the hamburger menu will let you see an overview of your previous zip uploads
Desktop connector
With the Catenda Desktop Connector you can automatically, periodically, upload the latest versions of documents from your local system to Catenda Hub.
The Desktop Connector is both faster at doing so than the regular upload process and minimizes the risk of failure as it uploads documents file-by-file instead of in one big drag and drop or zip upload batch.