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Notification Filtering and functionality
Sjaak Velthoven avatar
Written by Sjaak Velthoven
Updated over a week ago

Both in your notification settings and in your project notification settings you will be able to configure which notifications you would like to receive.

In which situation a notification gets sent for the different settings will be explained in this article. After the notification is sent it can be found again on the account notifications page and the project notifications page by opening the filter menu button on the left.

This article contains information about the following topics:

Saved filters

Click here to read more about how to save a set of filters.

Date filters

With the date filter you can select a timeframe for when notifications were sent.

From a week ago - dateFrom=last-week

Notifications from the past week.

From a month ago - dateFrom=last-month

If you navigate to the account notifications page it will be filtered by last months notifications by default.

From a year ago - dateFrom=last-year

Notifications from the past year.

Pick a date - date-from=<Epoch Unix Timestamp>&date-to=<Epoch Unix Timestamp>

Read this article to learn how to easily select dates on the page.

All notifications

To see all notifications you have ever received remove the dateFrom filter from the URL.

Type

The type menu includes all filterable notification types.

Notifications are divided in the following types:

All - type=all

All notifications are sent both in the browser and via email by default.

If you go to a notifications page, it will be filtered by last months notifications by default.

If you remove the dateFrom filter from the URL and use the type=all filter you will be able to get see all notifications you have ever received.

Models - type=models

New model - type=new-model

The notification shows the name of the model that was created.

Notification click takes you to:

Model overview page of the project the model is created in.

Notification setting option:

A new model is created

Sent even if all checkboxes are unchecked in settings

Checkin failed - type=checkin-failed

If the formatting of your IFC file is somehow not recognized by our system

Import failed - type=import-failed

Could happen if your connection was interrupted while uploading.

Import completed - type=import-completed

When a model is finished processing

Notification setting option:

A new revision is imported

Export success - type=export-completed

When you model export has successfully finished zipping and is ready for download.

Notification setting option:

A new export is created

Topics- type=issues

New topic - type=new-issue

This is the only notification you get about a topic if you are not following the topic

Assignees, requestees and members that are mentioned in topics are automatically following the topic and will get the notifications below.
Notification setting option:

A new topic is created

New comment - type=new-comment

If you are neither the assignee nor the requestee of the topic but are following the topic you will get this notification.

This can happen if you were previously assigned, requester, mentioned or manually followed the topic. If you would not like future notifications of this topic you can unfollow the topic in its right information panel.
Notification setting option: assigned to me

A topic is assigned to you

Notification setting option: requested by me

A topic is requested by you

Notification setting option: followed by me

A topic is followed by you

Assigned to me - type=issue-assigned

Notification setting option:

A topic is assigned to me

Team assigned - type=issue-team-assigned

When a team is assigned to a topic

Mentioning me - type=issue-mentioned

Notification setting options:

A topic is mentioning me or one of my teams

Team mentioned - type=issue-team-mentioned

Notification setting options:

A topic is mentioning me or one of my teams

Status updated - type=status-updated

If you are neither the assignee nor the requestee of the topic but are following the topic you will get this notification.

This can happen if you were previously assigned, requester, mentioned or manually followed the topic. If you would not like future notifications of this topic you can unfollow the topic in its right information panel.
Notification setting option: assigned to me

A status is updated in a topic assigned to you

Notification setting option: requested by me

A status is updated in a topic requested by you

Notification setting option: followed by me

A status is updated in a topic followed by you

Type updated - type=type-updated

If you are neither the assignee nor the requestee of the topic but are following the topic you will get this notification.

This can happen if you were previously assigned, requester, mentioned or manually followed the topic. If you would not like future notifications of this topic you can unfollow the topic in its right information panel.
Notification setting options:

Assigned to me - A type is updated in a topic assigned to you

Requested by me - A type is updated in a topic requested by you

Followed by me - A type is updated in a topic followed by you

Sent even if all checkboxes are unchecked in settings

Move success - type=issues-move-success

Shows the amount of topics that were moved and to which topic board they were moved.

Move failed - type=issues-move-failed

Shows the amount of topics that failed to move and to which topic board they failed to move to.

Import failed - type=issues-import-failed

Shows what type of topic import failed to import and which topic board it failed to import to.
Possible topic import types: BCF

Import completed - type=issues-import-success

Shows what type of topic import was successfully imported and which topic board it was imported to.

Possible topic import types: BCF

Export failed - type=issues-export-failed

Shows what type of topic export failed and which topic board it failed to export from.

Possible topic export types: BCF 2.0, BCF 2.1, BCF 2.0, PDF, Excel

Export success - type=issues-export-success

Shows what type of topic export successfully imported and which topic board it was exported from.

Possible topic export types: BCF 2.0, BCF 2.1, BCF 2.0, PDF, Excel

Documents - type=documents

Document added - type=document-created

Notification setting option: A document or a folder is created

New document revision - type=document-revision-uploaded

Notification setting option: A new document revision is uploaded

Virus detected - type=document-file-infected

If a document is detected to be infected with a virus a notification will receive a notification regardless of email summary setting.
A notification will also be sent to the administrators in the project of the infected document.
The notification will state who uploaded what document where.

If your email notifications are completely off this notification will not be sent as an email notification. You will still get the notification in Catenda Hub even if Catenda Hub notifications are turned off.

Note: This notification will be sent even if all notifications have been disabled

Document removed - type=document-deleted

Notification setting option: A document or a folder is deleted

Documents removed - type=documents-deleted

Notification setting option: A document or a folder is deleted

Documents uploaded - type=documents-uploaded

Notification sent if: A document has been uploaded by another user

Document approval

Notification setting options:

I am set as the publisher in an approval request

A team I am a member of is set as the publisher in an approval request

I am set as a reviewer for an approval request

New comment in approval request

Zip extraction complete

Notification sent if: A zip folder is successfully imported.

Note: This notification will be sent even if all notifications have been disabled

Your zip download is ready

If you have downloaded multiple documents at once a zip will be prepared.
This zip can be downloaded from the notification at any time even if you should close the browser and re-open it.

Click on the "Click to download (...MB)" text part of the notification to download the zip file.

If you just click on the notification it will just refresh the page.

The name of the downloaded zip will be <Download GUID>.zip in contrast to the name of the zip you automatically get if you wait for the zip to finish zipping after clicking on download which is <Projectname>-<Documents>-<Timestamp>.zip
Notification sent to: The user that has downloaded the documents.

Note: This notification will be sent even if all notifications have been disabled

Collections - type=document-collections

Collection finalized - type=library-item-collection-finalized

Notification sent if: You or a team you are part of is set as follower of a collection and the collection is finalized.

Notification setting option: Collection finalized

Followed a collection - type=library-item-collection-made-follower

Notification sent if: You or a team you are part of was added as follower to a collection.

Notification setting option: Followed a collection

Unfollowed a collection - type=library-item-collection-removed-follower

Notification sent if: You or a team you are part of was removed from a collection.

Notification setting option: Unfollowed a collection

Collection updated - type=library-item-collection-updated

Notification sent if: A collection is shared with the project and you or a team you are part of have been set as a follower.

Notification setting option: Collection updated

Collection made private - type=library-item-collection-made-private

Notification sent if: You, or a team you are part of, are set as follower of a collection that is shared with the project and the collection is made private.

Notification setting option: Collection made private

Collection deleted - type=library-item-collection-deleted

Notification sent if: An administrator deletes a collection made by you

Notification setting option: Collection deleted

Collection shared externally - type=library-item-collection-shared-externally

Notification sent if: An administrator shares a collection that is made by you externally.

Notification setting option: Collection shared externally

Members - type=members

New invite - type=invite

Notification sent if:

Another user sends you an invitation to a project.

The notification describes who invited you and to which project you were invited.

If you received this notification you should also have received an email with an invitation link that you can click on to accept the invitation.

Please check here fore email troubleshooting.

Note: The notification on Catenda Hub also includes the invitation link so you can also click on the notification to accept the invitation. If you do not have an account yet you might have to create one and be invited again to be able to click on the notification.

Notification setting option: A person is invited to the project

New member - type=member-accept-invitation

Notification sent if: A user accepts an invitation sent by another user you will get a notification that a new member has joined the project.

Notification setting option: A new user has joined the project

Added to team - type=member-added-to-team

Notification sent if: You have been added to a team.

New team member - type=project-member-added-to-team

Notification setting option: A member is added to a team

Project

Project name - projects=<Project GUID>

Limit

Amount of notifications per page - limit=<Notification amount>

Note that it might take longer for the page to load with more notifications.

Page

Current page of notifications - page=<Page number>

Obligatory notifications

There are some notifications that will be sent even if you have unchecked all the checkboxes in notification settings.

Sent even if all checkboxes are unchecked

Any type of import or export that processes in the background will produce a notification about the result of the import whether it has imported or failed.

If you turn off notifications completely with the on/off button on the top right these notifications will not be sent either.

Sent even if all notifications disabled

Notifications about links shared with users via the sharelink function will always create notification for the user even if a user has turned off notifications completely with the on/off button on the top right of the notification settings page.

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